Once registered with eConnect, you can:
You can track and monitor the progress of your application or update or cancel requests online too.
If you are working with a licenced electrician (or Registered Electrical Contractor), or other specialist providers like an energy retailer or solar installer, then they are likely to be registered already and can submit applications via eConnect on your behalf.
Please note, remote re-energisations are available between 8am and 9pm on Saturday, Sunday, and Public Holidays.
De-energisations occur between 10:00am and 5:00pm Monday – Friday.
Disconnection requests occurring between 10:00am and 2:00pm Monday – Thursday.
Visit our eConnect tool to apply today.
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