CitiPower and Powercor are Victoria’s largest electricity suppliers, delivering electricity to almost 1.1 million residential and commercial customers across Victoria.
Electrical faults and emergencies
If you experience any electricity faults or emergencies, call our 24 hour service line:
CitiPower 13 12 80
Powercor 13 24 12
13 14 50
SMS or email updates
Register to receive SMS or email power outage updates.Register
Our company structure, management and reporting details.
Updates, news and announcements.
Information on our networks and performance.
How we participate in our communities.
Information about our customers' rights, entitlements and obligations.
Information about how we work and engage with our stakeholders from customers to regulators.