Electrical faults and emergencies
If you experience any electricity faults or emergencies, call our 24 hour service line:
CitiPower 13 12 80
Powercor 13 24 12
SMS or email updates
Register to receive SMS or email power outage updates.Register
We rely on suppliers to deliver the skills and resources that help us keep our network safe and reliable – and our customers happy.
If you’d like to become a supplier for CitiPower or Powercor, find out more about your role and the support we give you.
RECs help us to supply the quality of service that our customers expect.
You can access essential information about our network technical standards, work practices, environment, and health and safety whenever you need.
For certain types of work within our distribution network, you may need a permit from us before you commence work.
To make life easier for you, we’ve put the forms and reports contractors need in one place, plus we’ve included valuable bulletins that alert you to compliance and safety issues.
To help us comply with our regulations, we need our suppliers to observe these important rules.