Upgrade or extend the network with mySupply

mySupply can help councils, developers and other end-use customers upgrade or extend our network for new developments, large scale connections works and public lighting, also referred to as a negotiated connection service.

You can also use our quick calculator to receive an instant quote for your project.

 

Supply quick calculator

Once we receive your application, we will contact you to guide you through the connections process.

Click here to get started.

What is a negotiated connection service?

Negotiated connection services are those that do not meet the criteria for a basic connection service. That is, the connection may be too large or complex, or require network augmentation. This may include, for example:

  • connection of residential dwellings and small commercial premises requiring greater than 170 amps;
  • micro-embedded generation requiring greater than 5kW per single phase connection and greater than 30kW for a three phase connection;
  • embedded generation that is not micro-embedded generation (i.e. not compliant with AS4777);
  • high voltage, reserve capacity or dedicated assets;
  • establishment of embedded networks; or
  • real estate developments.

Negotiated connection services may also include connections where we construct the connection assets or the customer constructs and gifts the connection assets to us under our contestability framework, such as residential housing developments.

For residential and small business connections not requiring network extension or capacity upgrade, referred to as basic connection services, please refer to the Connect your home or business with eConnect section of our website.

For information about our Connection Policy and how charges are set read the CitiPower Connection Policy here and Powercor Connection Policy here.