Electrical faults and emergencies
If you experience any electricity faults or emergencies, call our 24 hour service line:
CitiPower 13 12 80
Powercor 13 24 12
SMS or email updates
Register to receive SMS or email power outage updates.Register
Welcome to CitiPower and Powercor, among Australia’s largest electricity distribution networks.
We own and manage the poles and wires that deliver electricity to more than a million homes and businesses in Victoria. We are responsible for the quality and reliability of electricity delivered to customers within these two networks.
You’ll find more details about our corporate structure, management and reporting in this section. For more details about how we run our business, or about your electricity supply, we encourage you to explore our site.
We outline our corporate structure and discuss our holding companies.
Our media releases section outlines topics ranging from recent maintenance works, network upgrades and storm alerts, to how CitiPower and Powercor are making a difference in the communities where we operate.
Our publications include our Sustainability Reports and Customer Charter, which you can download here.