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Be Safe. Be Smart. Be Ready.

In case of an emergency, planning for a power outage is essential.

Be Safe. Be Smart. Be Ready.

In case of an emergency, planning for a power outage is essential.

Emergency advice

Check for outages in your area

Check outages in your area
Check outages in your area
Check outages in your area

How can we help you today?

CitiPower Canteen Grant

Essential as a pie warmer is to a satisfying tea break.
Applications open now to cricket clubs!

Learn more

CitiPower outage notifications trial

To help keep you even more informed during unplanned outages, we’re trialling an enhanced outage notification service in the CitiPower network.

The trial is an upgrade to CitiPower’s existing notification service and will feature a personalised map, updates on the repair crew’s estimated arrival time, the fault location, repair status, and estimated power restoration time.

Learn more

Ballarat East Zone Substation

Stage 2 community consultation now open and you are invited to share your preferences on the final fence design, colour choices, feature lighting options, and final ideas for the Community Benefit Fund.

Learn more about the project

Contact us

Contact us online or via phone for general enquiries, as well as faults and emergencies.