In case of an emergency, planning for a power outage is essential. Extreme storms, floods, fires or high heat can damage the electricity network and affect power supplies.

To help keep you even more informed during unplanned outages, we’re trialling an enhanced outage notification service in the CitiPower network.

The trial is an upgrade to CitiPower’s existing notification service and will feature a personalised map, updates on the repair crew’s estimated arrival time, the fault location, repair status, and estimated power restoration time.